November 2005
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Happy Thanksgiving 2005
Filed by NinjaDoll on November 25th, 2005

It’s hard to believe it’s Thanksgiving again. I feel like I celebrated this holiday only a few weeks ago. A whole year has slipped away and I have no idea why it went so fast or whether I’ve done anything important in it.

I was much thinner last year, so naturally I’ve made plans to get that thin again…heck, like everyone, I was thinner before dinner than after it. Hehe!

To those of you who visit this space, I am thankful for your continuing friendship. Your years of tolerance and your continued support and suggestions keep me sane.

I am also thankful that my daughter is healthy and that I am still employed. And I am thankful that in spite of my hatred for my hovel I still have it, so I should stop complaining about the lack of space and start ditching the excess storage boxes in my room!

May God grant you millions of little things to be thankful for in the coming year — especially tomorrow, when you really need a good parking spot at Best Buy :)

In other news the jukebox function I had on the site didn’t work too well (sorry Alixi!) so I’m searching for a more elective contraption.


Filed by NinjaDoll @ 12:54 am | | No comments

The Divine Miss O
Filed by NinjaDoll on November 8th, 2005

I have a thing or two to say about Oprah Winfrey. I’m not an Oprah hater, I’m a recovering Opraholic. Lately I’ve gotten to thinking about the evolution of Miss O and in my eyes, her tiara has slipped a notch or two.

Now here’s a true Diva at the top of the food chain, and yet she’s so average Josie that she puts us lesser divas to shame. With all that money, I suppose she can be wholly caring and philanthropic, since all it takes to run a dynasty are some well-paid, loyal staffers. Yet no matter how much glam and bankroll she’s acquired through the years, I’ve never really been bothered by it until she began publishing that damned magazine. And what miffs me is not that she’s well-off, but that she’s well-off in my face all of a sudden.

The rest of us muddle through life trying to be wholly caring and philanthropic, minus the well-paid, loyal staffers. And therein lies my problem…at some point we demi-goddesses need to understand that we are being royally (if unintentionally) put in our place.

When we had to start putting up with tours of Oprah’s guest houses is when I shed my Opraholism and began reading a good book instead of tuning into her show.

For all the fabulous work Miss O has done for the female psyche — for the whole damned wretched human condition, actually — one would think she’d understand that those of us from the “have not” neighborhood are not interested in seeing every flippin’ thing she owns. It’s like driving by your boss’s yard and seeing his underwear hanging out to dry…do you really want to know that he’s into red, cotton-lined leather thongs? Will you ever take him seriously again, knowing that beneath that savvy Armani suit he’s wearing…ohmygod…women’s panties?

Okay, that’s a little extreme (and no, my boss does not wear panties), but you get the idea.

It’s very easy to lose sight of the many contributions she makes for the betterment of mankind when I am staring at Baccarat vases that cost as much as my monthly rent. I know she’s rich. I know she has homes, with an “s.” I know that she can buy and sell most of Manhattan, and as long as she doesn’t point at it and say, “I thought you might like to see what I have,” I don’t feel the least bit threatened by it. But now that I’ve seen the parties, the dinners, the guest quarters, the living rooms, the vacation places…I’ve had enough.

There are still truckloads of things I adore about Oprah: her crusade against child molesters, the empowerment she gives women, the inspiration she has been to overweight people everywhere. I even love her for Dr. Phil because I needed something to truly despise and he fit the bill so nicely! But frankly, even though I know she’s got to fill her magazine with something, I wish it were a little less about her lifestyle and more about yours and mine. Not the lifestyle we can attain, but the lifestyle we are in right now. Poverty and such. How to be a diva in a downtown world.

You may roll your eyes and chalk this all up to a green streak a mile wide. I have nothing to be jealous about (except her stylist is more famous than mine). I’m simply tired of the recent Robin Leach approach that leaves me yearning for more of the Oprah from ten years ago and less of the current O-the-magazine-magnate.


Filed by NinjaDoll @ 9:54 am | | 3 Comments

The opposite of customer service
Filed by NinjaDoll on November 1st, 2005

Dear SprintPCS:

I recently called your customer service department about an issue dealing with my mobile phone. They were able to resolve this issue but included so much other nonsense in the process that I am compelled to write to you today.

I am wholly supportive of customer service that strives to be the best a company can offer, but not when it entails my answering disconnected questions and being told of new features to the point where I nearly forget why I called in the first place.

Your customer service agents are so bogged down with trying to get their script right that I’m not entirely sure they are listening to what I am saying. The chances are good that they’re going to make a mistake if they’re prone to making mistakes; repeating every word I say does not guarantee that they understood me, it only guarantees that they heard me.

Further, when I call to discuss a crisis with a current service, I’m generally disinclined to discuss additional, potentially crisis-ridden services. The only thing I want to hear is that you can, and will, resolve my problem. If you want to sell me something, send me a postcard.

Your agents make me happiest when they let me do the talking. The extra things you force them to say, such as “to insure that I have given you the best possible service,” are a waste of the agent’s time, my time, and another customer’s time as they wait patiently for “the next available representative.”

So please, I beg of you, toss the procedure manual. Your agents only need to do two things to keep me loyal — listen attentively, and do everything they can to fix what’s broken.

Sincerely,
Me


Filed by NinjaDoll @ 1:13 pm | | 1 Comment